gD
george D

1 reviews | Active since Jul 2011

08 Oct 2024, 08:39

No customer service

Plenty systems in place but nothing actually works. Scheduled a pick up 7 days ago . Still has not been effected despite receiving a system generated confirmation that all is on track

0
Replies (3)
Fedex Express
Fedex Express's reply08 Oct 2024, 12:30
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our resolution team will make contact with you to resolve this as soon as possible. I trust this is in order. RegardsResolution desk
gD
george D's update08 Oct 2024, 12:54
Reviewer Update
Thank you . I must say I have heard this all too often . Excuse my skepticism.
Fedex Express
Fedex Express's reply08 Oct 2024, 16:35
Official
We apologize for the inconvenience you have experienced. We understand your frustration and are committed to resolving this issue promptly.
Please be advised that the parcel has been collected from origin.We will continue to monitor and revert with a further update.