1 reviews | Active since Oct 2018
No customer service at ALL !
worst service I have received so far.
I had an item sent to Hong Kong for repairs, this item has been repaired and sent back via Fedex. It has now been stuck with fedex for a week,apparently a problem with customs clearance. emails are not even being answered by Mckayla Tishan Collins any more. Just getting no response !
apparently they need waybills etc so here is my story: Good day Mckayla As I explained over the phone, this was a drone I bought in Dubai on the 10th of July 2018. Attached is proof payment of the purchase and serial number of the drone as well as proof of customs declaration and payment when I entered RSA.
The drone was faulty out of the box and sent back to the factory in Hong Kong for in warranty pairs.
The drone has now been repaired and sent back to me. Let me know if you need any more information.
Thanks
Hello
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge
Hello
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge
Hello
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge
Hello
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge