FV
Francois V
1 reviews | Active since Apr 2016
16 Jul 2020, 13:51
No customer care from Fedex
A package got sent to me from China, the current status has not been updated since Friday 10/07/2020. Called customer care for 3 days in a row, get put on hold and never answered. Always used other couriers never a problem, thought i might try Fedex, very dissapointed. Francois van Vollenstee
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Fedex Express's replyOfficial
16 Jul 2020, 14:08Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order. Regards,
Brenda
Brenda
Fedex Express's reply16 Jul 2020, 14:08
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order. Regards,
Brenda
Brenda