CR
Chantelle R
1 reviews | Active since Nov 2015
13 Jul 2020, 11:43
No Customer care
I have shipped many things from overseas and this was the first and last time using Fedex they are the worst. I cannot get through to their customer care number *** I have been on the phone for 3 hours so far holding and then being cut off. The last update 3 days ago was the delay was at customs, it has been 20 days for something that normally takes 7 days to arrive!
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Fedex Express's replyOfficial
13 Jul 2020, 11:47Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order. Regards,
Brenda
Brenda
Fedex Express's reply13 Jul 2020, 11:47
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order. Regards,
Brenda
Brenda