No care attitude, nonexistent service, support staff useless and imcompetent!

pathetic no care attitude, disgusting attitude toward clients, service non existent! It takes two weeks plus for fedex to send an invoice, when the actual shipping from abroad takes 2 days. the local fedex call centre is useless, and the support staff are ***********. you will wait days for someone to reply to an email enquiry asking for an invoice, thats IF you get a reply. Without lodging a complaint, you wont get a paid employee to do its job! USELESS