sH
sheldon H

1 reviews | Active since Jun 2016

29 Jun 2020, 15:37

no answer

Been trying to phone fedex express to check an update on a parcel that arrived last week Wednseday no answer at all. I have paid for international shipping from the supplier using Fedex The Service so from the South African branch has been no updates since my parcel since landing .

0
Replies (3)
Fedex Express
Fedex Express's reply29 Jun 2020, 15:47
Official
 Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue.  A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order .

Regards 
Brenda 
sH
sheldon H's update30 Jun 2020, 10:28
Reviewer Update
Once again I have tried phoning no answer or you just hang up Fedex your service is Beyond terrible .
sH
sheldon H's update01 Jul 2020, 09:12
Reviewer Update
I have tried phoning your call Centre again this Morning it's been 2 days already i have been waiting for management to get in touch with me still nothing. I actually went past there office's yesterday i was given a direct line to Leigh Taylor by the security phoned no answer can Fedex Express Please Explain what is going on ?