LF
Linda F

1 reviews | Active since Jun 2013

19 Apr 2021, 08:06

Never use FEDEX!!!!!!! Lesson learnt at high price!!!

Useless, do not use!!!! All the bad reviews, believe them people, STAY AWAY!! They quote you a decent price, promise you your package will be there on a certain date, then they ignore mails, if you phone you cannot speak to the person, all you get is if you want a quote use the email address. Just their way of again showing you as s customer can fly to H.ll, they have your money and now they have no use for you anymore. 19days after the date I was supposed to have my parcel, still nothing. It was eventually sent back to sender as the never received paperwork from SA, I believe that because I was ignored for almost 4 days on my emails, so I believe they did the same with origin. I am again waiting from last Monday 12 April for a answer, and still waiting. And to get hold of Management? To request a refund? And can not see that management or any of the people who worked on my parcel will contact me about this. They ***** peoples money!!! ....... ***DE...........KLE 832921 Thank you Fedex, thank you Takalani, thank you Ameer, for nothing, for taking peoples money and ignoring them afterwards.

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Replies (1)
Fedex Express
Fedex Express's reply19 Apr 2021, 08:28
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue.  A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie