Never use Fedex Express in South Africa

I ordered via MRP and they used Fedex as their courier which turned out to be a nightmare. When I tracked the parcel it displayed that the address is incorrect - I called the call centre to query this as I have always used this address for delivery and it was the first time such happened. What was even worse was that after making this purchase I made another from takealot and they delivered without any glitch.

The online chat with Chen who is a fedex agent proved to be a waste of my time . My questions would be left unanswered and I would end up chatting alone. The call centre was also clueless as they couldn't provide any straight forward answer.

Its been a week and my parcel is still undelivered .

- I mean Google maps is free why don't you just use that ???? -If you think the address is incorrect why couldn't you call and seek clarity ??? -Chen is useless and should be fired on that online chat -You need to ups**** your call centre employees

I don't see myself using Fedex or recommending it .