My TNT System

I have been a TNT customer for 6+ years. I have used the My TNT on line system extensively and generally it has worked OK. Last week I booked a package to the UK was quoted R780 but then invoiced R1220. When I enquired I was told MY TNT does not give accurate estimates. You're telling me 56% inaccurate! I have experienced other problems more recently - late deliveries, tracking system not working properly etc. It appears to me that the root cause of the problem is the integration of TNT in to FEDEX. My experience of FEDEX South Africa is not good - so looks like TNT are being integrated DOWN to Fedex's level. Time to find another international Courier