KM
Kwanda M

1 reviews | Active since Sept 2015

17 Sept 2015, 09:56

MY HUAWEI PHONE NOT DELIVERD AS PROMISED

I have been given feedback by Orange that my online order was shipped on the 11/09/2015. I phoned FedEx informing them that my parcel has been shipped and I my self have tracked the order and found out that it is at FedEx dispatch, the lady told me Orange hasn't despatched my order which is more frustrating because I can see my parcel has been dispatched by FedEx through order tracking. Waybill number ORA*** shows that my order is in Johannesburg and has the Parcel Pre-Inducted to Manifest status. Please help

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Replies (1)
Fedex Express
Fedex Express's reply17 Sept 2015, 11:48
Official
Hello kwanda magwaza,

Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.

Regards,
Tamryn Collinge