JJ
June J
1 reviews | Active since Sept 2015
07 Aug 2019, 22:19
MY EXPENSIVE PACKAGE DELIVERED TO RANDOM STRANGER
I ordered my husband's 40th birthday gift from Amazon. A Vanessa Vorster sent me an invoice to pay for customs which I did immeditely on 12 July. Since then nothing. I just checked on Amazon's website and it says it was delivered to J. Lubica - no address and on 15 July 2019????? My delivery address on the Fedex invoice for customs is so bizarre, I don't know where they even got it from. I insist on this item being purchased, paid, customs paid, and delivered to my CORRECT address by Fedex themselves. This is the worst service I have ever received from a supplier in my life.
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Fedex Express's replyOfficial
08 Aug 2019, 15:47 Hello Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Regards,
Leigh
Regards,
Leigh
Fedex Express's reply08 Aug 2019, 15:47
Official
Hello Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Regards,
Leigh
Regards,
Leigh