MRN NUMBER DOES NOT MATCH MY CUSTOMER NAME

ATT: Khumbudzo Tshifhango & Ralph Byleveld Good morning Khumbudzo and Ralph It is now already the 9th of October and I have still received no corrected documentation with regard to the issue below.

I doubt that either of you realise the severity of the matter and given Fedex’s reluctance to resolve this issue I have no option but to notify SARS as well as the Reserve Bank of the matter. The crux being that Fedex has been party to the circumvention of the VAT act by means of the following: 1) A MRN number was obtained by Fedex for a shipment brought in for my company but the MRN number was issued against the name of another company. 2) These documents with my company’s details were provided to me and I made payment for these costs, inclusive of the applicable VAT amount. 3) However, I have been unable to pay my supplier as this MRN is not linked to my company name. 4) Therefore I have now paid the VAT for a shipment that was correctly delivered to me. Yet the VAT paid is now linked to a vendor that is not my company.

The matter has been handled both unprofessionally and tardily. Given that Fedex falls into the top freight and clearing providers internationally, perhaps it is time that SARS and the Reserve Bank investigated Fedex as the perception created is that this is the norm rather than the exception. If it was the exception, the matter would have been given the priority that is deserves and would have been remedied by now.

I look forward to your response as a matter of urgency.

Sincerely

Fathima Vorajee Financial Director ROSS MOULD SA (PTY) LTD E-mail: ********** Office: +27-11- ********** /11 (South Africa) Mobile: +27-83 ********** (South Africa) Address: 78 Guthrie Road, Wadeville, JHB, 1442

ROSS INTERNATIONAL LTD www.rossint.com