SS
Stanford S

1 reviews | Active since Nov 2020

06 Nov 2020, 11:44

Mr

The worst service I have had from a service provider. My parcel arrived in Joburg on 19 Oct 2020, from Harare, and since then has not been delivered in Joburg (6 Nov 2020). Every time I call they take my contacts and never come back to me. Their service and customer care is pathetic. Will NEVER EVER use Fedex in my life!!!!

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Replies (1)
Fedex Express
Fedex Express's reply06 Nov 2020, 11:51
Official
 Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue.  A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.  
Regards 
Brenda