Most pathetic service from any company I have ever dealt with. STAY AWAY FROM TNT.

<p>I have a package coming from China. It arrived in SA on 29th of April. They contacted me for my ID number (I don't do imports so don't have an import number) which I gave. Since then I waited.</p> <p> </p> <p>I finally phoned them last week and spoke to their call center. They said I needed to pay import duties. Understandable. I requested the invoice. The guy said he'd send it. Still waiting.</p> <p> </p> <p>I finally lodged a complaint on their website. Still waiting.</p> <p> </p> <p>I lodged another complaint on their website. Still waiting.</p> <p> </p> <p>I lodged one on their international website last night. Still waiting.</p> <p> </p> <p>I involved the shipper. She has queried them a few times. She informs me today that according to these people, they contacted me and gave me the required information. What a bunch of blatant lying people. SHOW ME THE PHONE CALL LOG!!</p> <p> </p> <p>I advise everybody, steer clear, unless you're willing to wait months to receive your single package and be treated like a nobody. And judging by their response rate on this website, I think it is blatantly obvious how they feel about resolving problems.</p> <p> </p> <p>One star is still to high for them. Please create a zero-star option. </p>