Most *********** shipping company I have ever dealt with

<p>I had a parcel forwarded from the USA last year which contained some computer parts and a pair of socks. On the 8th of December I received a customs invoice stating that the one computer part was classified by TNT as a suitcase when it clearly was not, which resulted in significantly more customs duties.</p> <p> </p> <p>After considerable phoning and back and forth e-mailing with proof that the item was in fact not a suitcase and the correct HS code which they should use for it, I waited. I received a revised customs invoice on the 13th of January (more than a month later!) which had now reclassified all items in the parcel as a suitcase.</p> <p> </p> <p>At this point I just want my package and informed the person handling my account I no longer care, I will pay this even more inflated invoice. I asked him to relay a message to his superiors that I consider their company *********** in failing so thoroughly and repeatedly, he responded by saying "That's not how we do business, you should have phoned me and I would put you through to the right people". Really now. When I asked him to put me through to those people I was put on hold for 5 minutes before he came back and said they aren't available, can they phone me back? No, they cannot, I do not want to deal with your company ever again. I have paid the incorrect invoice, our business is concluded forever, thank you.</p> <p> </p> <p>Let this be a warning to other consumers and businesses.</p>