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Pheladi M

1 reviews | Active since Aug 2013

30 Sept 2019, 08:37

Most appalling service!

My parcel was cleared by customs on 23 September 2019 and to date I am being taken from pillar to post by TNT call centre staff. I am supposed to pay custom fees & can only do so upon receiving an invoice from them. I have been calling TNT for over a week with no help whatsoever. I have never been made to feel so frustrated!

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Pheladi M's update01 Oct 2019, 10:26
Reviewer Update
Many thanks to Mr Junior Rabothata (Clearance Administrator - Associate) COD Credit Controller Division for your prompt and excellent assistance after hell that I experienced from TNT clearance staff. You saved the day!