AS
Andre S

1 reviews | Active since Jan 2011

25 Apr 2018, 12:36

Maybe should be using other courier company. Cleary you dont need new customers.

I've been trying to open an account with TNT, i always get told someone will get back to me, so in the mean time, i'm using a quote system, where you fill in a form and send back. This is such a pain as i have to phone a few times to get the form, the next day when i phone, nobody can tell me anything about the collection and i only get feedback hours later. In 24 hours i've been trying to collect and send 2 shipments.... nothing. One has been collected and out on delivery for today, i'm still waiting for my quote for today's shipment from Port Sheptone to Boksburg.

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Replies (1)
Fedex Express
Fedex Express's reply08 May 2018, 14:39
Official

Thank you for bringing this to our attention. We would like to apologize for the inconvenience caused. The issue has been raised with the relevant management team.

Customer Service
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Dear Andre