Lost on the roads

<p>There are 3 brands that failed here. </p> <p>1. Mr Price, I placed an order on their website on 25 Nov. I updated ny address. Paid. I checked the update on my delivery last week. Not delivered because it was taken to my previous work address. You'd think they'd email me to make me aware right. No. and you can't change your address once it's been. They told me that twice. No further help. </p> <p> </p> <p>2. When you track your order on the website, it's On the dot couriers. They are lost. No one is calling me to make me aware of the situation. </p> <p> </p> <p>3. I get a number to call, guess who, Fedex! I updated my address with the via email and via telephone, they emailed me to confirm that they've made the update. On Thursday I get a call from a driver asking me why I'm not at the previous address? Seriously! Yesterday I call again, speak to the manager Lee, she assures me that I'll get my stuff by yesterday around 8pm. She's not in the office, has clearly not followed up with her staff! </p> <p> </p> <p>I am now sitting at the airport about to board to fly to JHB, and I get a call to say someone is at my gate! Mind you, I explained to Lee yesterday that I will not be around. I call Fedex again now and the sales consultant wants to send my things to jhb? For 10 marks, please explain why when your staff can't even follow simple instructions? </p> <p> </p> <p>I am only back in CPT on the 16th. Weeks have passed without delivery, poor customer service and zero follow through! Pathetic </p>