Lost Forever

<p>I was due to receive 2 packages from the UK last week on the 12th. And on the delivery day nothing was delivered. The following day i decided to call and make some enquiries; i was then told that both my packages were on a hijacked vehicle. And i was told that i must just tell my shipper/store to send those items to me again and that a note indicating that the goods were lost was loaded onto the Fedex system and that everyone would be aware of this.</p> <p> </p> <p>I then sent an email to my shipper explainaing the situation and they just told that the packages are still on their way to me, they said this because they were looking at tracking information provided by Fedex which still stipulated that those items are still out on delivery to me, to this moment that has still not changed. After calling Fedex again last week Tuesday still, I was told again that letters are being sent out to shippers of all the items that got lost and i should wait for atleast Friday for this process to be done.</p> <p> </p> <p>What angers me here is that Fedex never spared a moment or cent trying to notify me what was wrong, I am the one who had to find out after several calls that i made. The 2 shipments consists of 6 LPs/vinyl and the shipping on both is easily R1000, surely it seems this was a very small amount for Fedex to care about but considering I have been shipping these LPs through Fedex since 2009 almost monthly; thats how much they have made from this small fish but the kind of service I am receiving is shocking with such a huge brand which promises professional and seamless service. The items i bought have limited quantities, how long is Fedex going to take to sort out this mess?It has been a week already, must i wait another week? And when Fedex finally decides everything is sorted will these items still be in stock?</p>