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Benita B

1 reviews | Active since Mar 2009

12 Dec 2016, 13:50

Listening s****s at a -1

<p>So here's the continuation of my story... </p> <p>After explaining to Leigh and her staff that I needed my parcel by Friday and that not being done, I arrive in JHB on Saturday afternoon. I check my voicemail message and their driver has delivered my stuff to some person called TJ Lewis. Who is that? Is this person even planning to contact me to give me my stuff??? I swear, Fedex will have to pay me for my goods! How dare he give my parcel to someone else?? At this point, I don't even want it! </p> <p>Leigh called me this morning and was supposed to call me back. I'm still waiting. Quick question: have you even been able to get a hold of this TJ character or s/he has disappeared with my purchases??? Annoyed and completely over this shoddy service! </p>

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Replies (1)
Fedex Express
Fedex Express's reply12 Dec 2016, 14:06
Official

Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.

Regards,
Tamryn Collinge