Late Deliveries and Mislaid Parcels
What has happened to TNT? In the last 2 months - 5 shipments were all delivered late. and parcels were lost and only recovered much later. You call Customer Service - they can't tell you a thing, take your telephone number but never call back. Our Account Executive never replies to emails. This decline in service has all occurred since Fedex took over. Time to move on to another forwarder
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Fedex Express's replyOfficial
05 Nov 2019, 13:27Hello Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Regards,
Tammy Collinge
Regards,
Tammy Collinge
Fedex Express's reply05 Nov 2019, 13:27
Official
Hello Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Regards,
Tammy Collinge
Regards,
Tammy Collinge