Lackadaisical Service

One cannot imagine the atrocious service that can be dished up by a company such as Fedex. Those responsible for allocating Customs Codes to international incoming goods think that they know the product you are expecting better than you do. When you complain about the wrong Customs Code used it will take weeks before it is corrected. In the meantime, your package remains with them and cannot be delivered. Daily phone calls do not help. One can only describe the attitude of Fedex staff as lackadaisical.