1 reviews | Active since Apr 2013
Lack of response!
I have ordered a birthday present from an American company and it was supposed to be delivered by last week, however it was delayed at customs for inspection which I understand but this delay happened on the 21/04 it is now the 04/05? I have been coordinating by email with the staff there and the clearance administrator "senior" advised me that the inspection has taken place on the 30/04 and will take one-two working days for an update this was 3 days ago I have emailed and phoned FedEx to inquire on my shipment and no one has rep****!!! Is it too much to ask for an update? I would like to give this birthday present to my friend sometime on his birthday THIS YEAR! Seriously disappointed.
Hello
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge
Hello
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge