PC
Pierre C

1 reviews | Active since Jul 2012

20 Nov 2017, 19:40

Lack of response

Expecting a parcel from the UK. FedEx contacted me twice asking for contact numbers, these were provided. Now FedEx wants to return the parcel because they are unable to contact me, but sent emails to my address. This is not the first bad experience with FedEx

0
Replies (1)
Fedex Express
Fedex Express's reply21 Nov 2017, 09:10
Official

Hello

Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.

Regards,
Tamryn Collinge