1 reviews | Active since Jan 2015
Lack of interest in helping clients
I have battled for 3 days to get someone at Fedex to give me a call regarding my package, every time the email chain just gets passed along without any direct correspondence to me...
The Cape Town representative Shannen McPherson that is suppose to handle import queries would rather forward me the email chain asking for information that is already supp**** than read what is in the email... which has all the details. I would try my best not to make use of Fedex in the future!
I would also like to have my parcel delivered!
Hello
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge
Hello
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge