CA
Charles A

1 reviews | Active since Sept 2020

21 Sept 2020, 14:02

Lack of help in changing details on Invoice and SD500

Two business weeks have gone by and still no progress. People not responding to email, very disappointed.

0
Replies (3)
Fedex Express
Fedex Express's reply21 Sept 2020, 14:37
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue.  A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.

Regards,
Melanie
CA
Charles A's update21 Sept 2020, 14:40
Reviewer Update
Hi Melanie
Please ask the manager to expedite the request Merle sent to Donald, Sophie and Wayne.
CA
Charles A's update22 Sept 2020, 10:36
Reviewer Update
Changing my rating to 3 star as my request was handled.
Still upset that I had to throw all my toys out of the cot to get something done.