1 reviews | Active since Jul 2016
Lack of customer service
<p>I was supposed to recieve a parcel from Tnt on the 3rd of October yet on the 19th October still no parcel.11 days later after submitting my documents still no parcel.I am so frustrated and Tnts attempts hve been useless at resolving the problem for me .I don't need excuses at this point .I don't know whether this company is only a Logistics company and Customer Service is way beyond the Scope of what you do.Because the Service I have recieved has been ****ty thus far .I don't need excuses 11 days after .</p>
Dear Olunje
Thank you for bringing this to our attention. Kindly be advised that your parcel was stopped by Customs South Africa for inspection. TNT awaits inspection report.
We would like to apologize for the inconvenience caused. The issue has been raised with the relevant management team.
Customer Service
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Dear Olunje
Thank you for bringing this to our attention. Kindly be advised that your parcel was stopped by Customs South Africa for inspection. TNT awaits inspection report.
We would like to apologize for the inconvenience caused. The issue has been raised with the relevant management team.
Customer Service
***