Just useless

If I could give a zero I would, my package has now been stuck in 'customs' for the last 2 months! I have been trying to make contact via telephone, email and even via the person that I bought the item that was shipped from.

I either get no response, the phone is put down in my ear or told that they require more information. So far I have collected about 10 different fedex email addresses and no one is responding.

The last response that I have received was that no one was even assigned to action anything on the shipment.