CC
Caim C

1 reviews | Active since Oct 2018

30 Oct 2018, 00:52

I've been waiting for a whole week now.

I have ordered a package and is still trying to communicate with FedEx management as to why I am waiting so long. The lady told me wait untill she gets a responds from customs. She also said that I should not even enquire or email them until they get feedback. Poor service by FedEx as I still for. Almost a week now

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Replies (1)
Fedex Express
Fedex Express's reply30 Oct 2018, 10:22
Official

Hello

Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.

Regards,

Tamryn Collinge