JS
Judi S

1 reviews | Active since Nov 2017

26 Aug 2020, 21:56

Is anyone in there?

The call centre line doesn’t go past recordings or scratchy music. I’ve been trying to get my customs invoice for a shipment for over ten days. No luck at all. I even help for 17 minutes on a call to Fedex HQ in the USA and they couldn’t help me. The emails don’t work, the numbers don’t work, what can we do?

0
Replies (1)
Fedex Express
Fedex Express's reply26 Aug 2020, 22:14
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible . I trust this is in order.

Regards
Leigh