LK
Lee K

1 reviews | Active since Jan 2018

01 Feb 2018, 12:21

International Shipping

I'm having thee worst experience ever Fedex sent me an invoice of which customs is charging me more than 100% of the total of items I bought of which I cannot afford to pay. How is that possible because I saw this from SARS website "Customs Charges – Should the value of the parcel exceed R1 400, customs charges will be paid on the total price actually paid for the item." my parcel is less than R1 000 but i'm still being charged why?

0
Replies (1)
Fedex Express
Fedex Express's reply01 Feb 2018, 12:35
Official

Hello

Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.

Regards,
Tamryn Collinge

Best regards,