LO
Lee O

1 reviews | Active since Jun 2017

28 Jun 2017, 07:24

International Parcel

<p>Shipment is still not collected!!!!!!!</p> <p>Your ref: ONC ********** 4</p> <p>I booked collection on Monday afternoon and your team confirmed collection for same day, then collection weren’t done so I call yesterday morning again to book collection, yesterday afternoon goods were still here so I called again & your controller confirmed goods will be collected before 16:30 only to find out this morning that goods are still here….</p> <p>This is bad service from a company with a “WELL KNOWN” name… and to make it even worse your warehouse is not even 800m from my office...</p> <p> </p> <p>Lee Olivier</p> <p> </p>

0
Replies (1)
Fedex Express
Fedex Express's reply28 Jun 2017, 09:43
Official

Hello

Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.

Regards,
Tamryn Collinge

Best regards,