KE
Kevin E
1 reviews | Active since Jul 2019
13 Sept 2020, 20:09
incorrect disbur*****t fee
<div>Having had continual problems with Fedex I was told by ***(.za) ***(1) - *** and Tamryn Collinge I would not have to pay any expenses incurred by Fedex again. I emailed this information to Innocentia Sithebe recently but received no acknowledgement and have just paid a R.150 disbur*****t fee and am wondering why having been told by Fedex I will never be charged by them again.</div>
Helpful (0)
Replies (6)0
Replies (6)
Fedex Express's replyOfficial
13 Sept 2020, 20:14Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Leigh
Regards,
Leigh
Best regards,
Fedex Express's reply13 Sept 2020, 20:14
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Leigh
Regards,
Leigh
Best regards,
KE
Kevin E's updateReviewer Update
14 Sept 2020, 00:25I think it's very odd I would receive a response at midnight Sunday, I can only assume this is an automated response.
KE
Kevin E's update14 Sept 2020, 00:25
Reviewer Update
I think it's very odd I would receive a response at midnight Sunday, I can only assume this is an automated response.
Fedex Express's replyOfficial
11 Jun 2021, 15:18Thank you for your patience, we are closing the case. Should you require additional assistance please do not hesitate to contact FedEx on ***
Best regards,
Fedex Express's reply11 Jun 2021, 15:18
Official
Thank you for your patience, we are closing the case. Should you require additional assistance please do not hesitate to contact FedEx on ***
Best regards,
KE
Kevin E's updateReviewer Update
11 Jun 2021, 16:56You don't reply for a year and now you're telling me you're going to close the case?
KE
Kevin E's update11 Jun 2021, 16:56
Reviewer Update
You don't reply for a year and now you're telling me you're going to close the case?
Fedex Express's replyOfficial
30 Jun 2021, 11:55Thank you for your patience, we are closing the case. Should you require additional assistance please do not hesitate to contact FedEx on ***
Best regards,
Fedex Express's reply30 Jun 2021, 11:55
Official
Thank you for your patience, we are closing the case. Should you require additional assistance please do not hesitate to contact FedEx on ***
Best regards,
KE
Kevin E's updateReviewer Update
01 Jul 2021, 11:35Typical mindless reply one would expect from FedEx, thanks for nothing!
KE
Kevin E's update01 Jul 2021, 11:35
Reviewer Update
Typical mindless reply one would expect from FedEx, thanks for nothing!