1 reviews | Active since Sept 2016

08 Jan 2018, 08:28

*********** staff

Please explain why I’m being ignored firstly and told lies the. Told my package is to be shipped to state warehouse as a threat cause I’m asking about why they keep giving me the run around even though I have them all the requirements needed! We never have such issues with DHL. This is literally just to make sure I am charged for nothing. All paperwork was submitted this is due to their lack in communication and not telling me anything and lying. I’m done and will never used FedEx again.

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Replies (1)
Fedex Express
Fedex Express's reply08 Jan 2018, 09:20
Official

Hello

Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.

Regards,
Tamryn Collinge

Best regards,