***********/no service

<p>I have a package which still needs to be delivered to me. I received an incorrect invoice with all the correct paperwork by Mbalenhle Sithole last week 18/05/2017. I called the following day and told her that the invoice that was sent was incorrect and that she needs to send me the correct invoice so that i can make payment. She tells me to forward my details which i did, she then tells me to make payment and she will correct things with billings. Payment was made a couple of days ago, i called the Maitland branch only to find out thta the payment i made was now allocated to another customers account. I called Mbalenhle once again so that things can be sorted out. it was after 4pm, she told me she couldnt do anything now as she has logged out and that i should send her an e-mail and she would get back to me the following day. That day comes and...... ABSOLUTELY NOTHING!!! So i eventually had to call her again to find out what is happening with my parcel and my invoice which i still never received. I once again asked for my invoice but unfortunately she cant send e-mails for some reason. So now i have to make another payment for my invoice which i dont have. </p> <p> </p>