1 reviews | Active since Sept 2016
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<p>I have a parcel from china that was supposed to be delivered by monday. So on sunday an agent called me asking for my I.D number and email address and told she'll email me (that day) of how to pay for custom duty. Sure i waited the whole day up until i call there the following day and i was told that they have my parcel but they waiting for my payment then i explained to him that i was supposed to get paying details yesterday but ip to this day i am still waiting for them, he then apologised and told the agent will forward them to me shortly. And i received them 3 hours later and i paid on monday , sent the proof then was told i should be expecting my shipment on Tuesday. Its thursday today and i am still waiting for it. Oh No! Before you say "the driver tried to got hold of me" like you said to the complaints no one tried to call me my phone was on and forever next to me for the past 3 days and no one called beside me calling the offices more than 4 times.</p> <p>.</p>
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge
Best regards,
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge
Best regards,
