1 reviews | Active since Jul 2016
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After I wrote a review due to deep desperation i received an email from Christa Van Rensburg asking for my ref number and I gave it to her. However, no feedback was provided and Khosi Mpiti is not replying to my emails and not taking my calls. his colleague gave two numbers that I should call and both numbers are not working. I paid R2200 to get my package and all i get from Khosi is my package is still held by customs. i do not how these people wake up every morning to come to work only to fool people. i wonder what satisfaction yo get when you get your salary knowing that you are ***********. This goes to you Christa and to you Khosi because clearly one must use other platforms for you to respond. Andisosibhanxa mna and don't ever think I'am.
Dear Zihle
Kindly be advised that your e-mail was responded to on 28/11/17 at 09h00 advising you that your parcel was stopped by Customs South Africa due to your Shipper under declaring the contents of your parcel, customs enforced a penalty which was paid by yourself on the 20th. Pmt was submitted by TNT to Customs SA an clearance documents was re-submitted on the 23rd and your parcel is undergoing normal customs clearance with a 5 -7 working day turnaround time . Feedback from Customs will be received from the 29th onwards.
The clearance team will be updating you accordingly.
Customer Services
Best regards,
Dear Zihle
Kindly be advised that your e-mail was responded to on 28/11/17 at 09h00 advising you that your parcel was stopped by Customs South Africa due to your Shipper under declaring the contents of your parcel, customs enforced a penalty which was paid by yourself on the 20th. Pmt was submitted by TNT to Customs SA an clearance documents was re-submitted on the 23rd and your parcel is undergoing normal customs clearance with a 5 -7 working day turnaround time . Feedback from Customs will be received from the 29th onwards.
The clearance team will be updating you accordingly.
Customer Services
Best regards,