Incompetence of staff

Item: Fedex Express
Rating: 1
Author: Gavin C

Since 1st March i started trading as a PTY and requested all my international consignments to be cleared through new company and new code, Now 3 months and 8 shipments later they still cannot get it right, Keep using old codes for old business. NOW i must go to SARS to get letters because THEY (TNT) *****ed-up. Incompetence like you cannot believe!!!!!!

Helpful (0)

Replies (2)

Fedex Express's replyOfficial

05 Jun 2018, 14:08

Dear Gavin

Thank you for bringing this to our attention. We would like to apologize for the inconvenience caused. The issue has been raised with the relevant management team.

Customer Service
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Fedex Express's reply05 Jun 2018, 14:08

Official

Dear Gavin

Thank you for bringing this to our attention. We would like to apologize for the inconvenience caused. The issue has been raised with the relevant management team.

Customer Service
***

Gavin C's updateReviewer Update

16 Jul 2018, 11:53

Still no satisfaction fromn this company at all. See my new post about the sheere incompitance

Gavin C's update16 Jul 2018, 11:53

Reviewer Update

Still no satisfaction fromn this company at all. See my new post about the sheere incompitance