INCOMPETENCE
All our shipments gave had an issue. Currently all accounts have been placed on hold due to some IT problem. We were not advised but our shipment has now been waiting 5 days. On our previous shipment we had to collect our shipment from the airport due avoid a further delay. Our local representative promises to get back to us and does not. Fedex do not understand nor offer customer service.
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Fedex Express's replyOfficial
22 Mar 2023, 13:11Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order. Regards
Valdemiro Macome
Valdemiro Macome
Fedex Express's reply22 Mar 2023, 13:11
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order. Regards
Valdemiro Macome
Valdemiro Macome