LW
Leon W

1 reviews | Active since Jun 2017

13 Dec 2017, 09:06

Incapable of delivering

I have a parcel that i returned on 27nov from spree and package was only picked up on 7 dec and now spree has still not recieved this package so they cant process my refund or my exchange item. Who is going to be held responsible for this??

0
Replies (1)
Fedex Express
Fedex Express's reply13 Dec 2017, 09:07
Official

Hello

Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.

Regards,
Tamryn Collinge