NJ
Nischay J

1 reviews | Active since Nov 2020

06 Jan 2021, 20:48

Impressed, but room for improvement

The courier was professional. I do wish that they would inform me, even on the day, that the product will be delivered that day. A simple email or sms would suffice. I did not step out today only because i constantly checked their tracking service, which told me it is out for delivery today. On their tracking service, i also wish it displayed more information. all i got was when it shipped, and when it was out for delivery.

0
Replies (2)
Fedex Express
Fedex Express's reply07 Jan 2021, 08:14
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue.  A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.

Regards,
Melanie
NJ
Nischay J's update07 Jan 2021, 12:25
Reviewer Update
I really appreciate the feedback! I'm super impressed.