IM SICK AND TIRED!!!!

I have had two parcels sent out to me for hair samples from the beginning of March.<br> I get called almost every two days, submit the same documents pretty sure to about 5 people now, then two more days later get a call from a different person saying the same thing.<br> I have spent loads and loads of airtime calling TNT almost everyday for feedback, the other day I actually sat on the phone for about 30 minutes sorting out my details and documents with Aaron and he assured me that it should be sorted in two days time, ever since then every time I call I am being placed on hold.<br> <br> like if we are told to submit to customs, what are they doing on a daily basis because nothing is being cleared like we are told it would??<br> my patience is out of control because from our side we honestly did not do anything but instead we are busy calling everyday trying to sort all of this. Well not even knowing if my parcels still exist because it been more than a month!!<br> Please look into my parcels I really really need them,<br> Tracking number : *** and ***<br> <br> Yours in Distress<br> Jessica Thebane