JG
John G

1 reviews | Active since Oct 2009

07 Jul 2022, 10:04

If useless was an Olympic sport they would win Gold every time

What an absolute disgrace of a company. Nothing gets done unless I give them a bad review on Hellopeter, which goes to show what a bunch of clowns they really are. After the last fiasco (see my previews reviews), I finally managed to settle my account and have it closed with strict instructions that any future shipments are to be handed over to my freight forwarder. Naturally this in true Fedex tradition wasn't done and a shipment from 27 June is still not with me. They cleared in under my personal instead of company name, and no amount of emails either from me or my freight forwarder who they are supposed to handover to can get them to sort it out. Wasting money on advertising you're great wouldn't be needed if you were at least marginally good.

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Replies (1)
Fedex Express
Fedex Express's reply07 Jul 2022, 10:08
Official
 Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order. Regards
Lunga Khoza