ZV
Zaahid V

1 reviews | Active since Jun 2010

26 Aug 2020, 14:18

I want my refund

I received an invoice for a shipment as normal with a new date which i paid immediately, Little to find out it was a delayed invoice for a tracking number i had already paid a few weeks before, I have been battling for over a month to get my money back and no one seems to care, I just get no response

I choose this company for shipping a minimum once a month but this is real bull

Beware with this company they can only pick up and deliver items any other issues they have no processes in place to resolve

0
Replies (1)
Fedex Express
Fedex Express's reply03 Sept 2020, 15:39
Official
  Hello     
       
Thank you for taking the time to write about the experience that you have had with TNT. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.     
                     
Regards
Wendisa Mgwebi