SL
Susan L

1 reviews | Active since Aug 2018

24 Aug 2020, 10:19

I still recommend DHL. FedEx is trash!

Terrible. Poor communications. Poor Service. I honestly have never experienced such with DHL in my entire existence. I have been waiting for a parcel which is in Jhb for a month, pending clearance and no update whatsoever. It took forever for Shannen McPherson to respond and get in touch. Did I get the parcel? No!!!!!

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Replies (1)
Fedex Express
Fedex Express's reply24 Aug 2020, 10:24
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue.  A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie