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Nondumiso N

1 reviews | Active since Feb 2018

23 Feb 2018, 21:22

I REGRET USING FEDEX EXPRESS CPT

It's my second time having bad experience with Fedex but this time they went too far as I'm still waiting for my parcel to be delivered for 2 weeks.When I trace it it says "delivery schedule pending". I called fedex customer service Monday (12/02/2018) they told me that I should wait 24hr-48hrs for customs clearance,I called again Tuesday 20/02 they told me the same story till today 23/02 i'm still waiting.It's really hurting me,mind you I need to use my package Monday 26/02. I'LL NEVER USE FEDEX EVER AGAIN THEY HAVE THE WORSE BAD SERVICE EVER. I REGRET USING YOUR SERVICE FEDEX EXPRESS!!!!

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Replies (3)
Fedex Express
Fedex Express's reply26 Feb 2018, 08:12
Official

Hello

Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.

Regards,

Peter Van Rensburg

Best regards,

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Nondumiso N's update26 Feb 2018, 08:31
Reviewer Update
Tracking number ********** 65876
NN
Nondumiso N's update26 Feb 2018, 08:35
Reviewer Update
********** 65876