I have lost money because of delays..once again
<p>I cannot express just how dissapointed and upset I am.I had a parcel paid for on Friday which was picked up on Saturday to arrive 26th however I did not receive my parcel and because of that have lost money, I called more then 4 times yesterday and was assured my parcel would arrive today the 26th but nothing instead was now advised differently...FedEx has a bunch unhelpful lying staff and also that tracking portal advised 26th and any delays have nothing to do with me ,if i paid my money I need service delivery.I moved from dhl to FedEx for this very reason and what's worse is that I have been a very regular and loyal customer but the service received today was the worst .</p>
Dear Akhona I am so sorry you feel this way. Unfortunately process and service providers to delay the delivery of your shipment. This shipment was delayed on export due to export clearances in Guangzhou. The shipment did arrive in South Africa mid morninging yesterday and was submitted to customs for clearance. Clearance was obtained yesterday evening and was invoiced and on-forwarded to the delivery branch. Payment for the clearance charges were received this morning and has gone out on delivery. Delivery will be this afternoon. Please accept my apology for any frustration this shipment may have caused. Kind regards Leigh
Dear Akhona I am so sorry you feel this way. Unfortunately process and service providers to delay the delivery of your shipment. This shipment was delayed on export due to export clearances in Guangzhou. The shipment did arrive in South Africa mid morninging yesterday and was submitted to customs for clearance. Clearance was obtained yesterday evening and was invoiced and on-forwarded to the delivery branch. Payment for the clearance charges were received this morning and has gone out on delivery. Delivery will be this afternoon. Please accept my apology for any frustration this shipment may have caused. Kind regards Leigh
Dear Akhona I am so sorry you feel this way. Unfortunately process and service providers to delay the delivery of your shipment. This shipment was delayed on export due to export clearances in Guangzhou. The shipment did arrive in South Africa mid morning yesterday and was submitted to customs for clearance. Clearance was obtained yesterday evening and was invoiced and on-forwarded to the delivery branch. Payment for the clearance charges were received this morning and has gone out on delivery. Delivery will be this afternoon. Please accept my apology for any frustration this shipment may have caused. Kind regards Leigh
Dear Akhona I am so sorry you feel this way. Unfortunately process and service providers to delay the delivery of your shipment. This shipment was delayed on export due to export clearances in Guangzhou. The shipment did arrive in South Africa mid morning yesterday and was submitted to customs for clearance. Clearance was obtained yesterday evening and was invoiced and on-forwarded to the delivery branch. Payment for the clearance charges were received this morning and has gone out on delivery. Delivery will be this afternoon. Please accept my apology for any frustration this shipment may have caused. Kind regards Leigh
No help at all instead what is more important is fees only.
No help at all instead what is more important is fees only.