I dnt know why this company is still functioning
<p>My parcel arrived on the 23rd of june at OR Tambo</p> <p>Was released on the 26 to pretoria tnt</p> <p>I went to pretoria branch and they have no idea where the parcel is, they can't track it because their system has been off for a week now, hello how big is this company? How can ur systems be off for the whole week? It's the 3rd of July today and I haven't received my parcel </p> <p>I think this TNT should be shut down, they only offer bad service </p>
Kindly be advised that TNT together with many other Gobal companies were affected by a ransomware attack on 27 June. This has had an impact on our system and services.
All TNT depots, hubs and facilities are operational and most TNT services are available. Some customers are still experiencing widespread service and invoicing delays, and manual processes are being used to facilitate a significant portion of TNT operations and customer service functions. We continue to work together to bring critical systems back online.
Related to your specific consignment the team will look into the matter for resolution and will be in contact as soon as possible
TNT Customer Services
T: ***
Hi Mahlogonolo
Kindly be advised that TNT together with many other Gobal companies were affected by a ransomware attack on 27 June. This has had an impact on our system and services.
All TNT depots, hubs and facilities are operational and most TNT services are available. Some customers are still experiencing widespread service and invoicing delays, and manual processes are being used to facilitate a significant portion of TNT operations and customer service functions. We continue to work together to bring critical systems back online.
Related to your specific consignment the team will look into the matter for resolution and will be in contact as soon as possible
TNT Customer Services
T: ***
Hi Mahlogonolo