AS
Adrian S
1 reviews | Active since Apr 2014
24 Jul 2021, 07:27
Hostage
FedEx Midrand. I have been emailing you for 5 days straight, to resolve your administrative blunder. I requested feedback on my writings and your process numerous times without any response from yours. I have escalated this issue via your call center three (3) times. I am of the opinion that you as FedEx is holding me hostage whilst you await the refund from customs that you erroneously paid by not acknowledging the documentation in your possession. This case has been passed from person to person i.e. Dimikatso,***@fedex , Donald Malebe,John Makoatsane, Sophie Nkhabelane,Katleho Klaas,John Thinane,Dinakatso Nthute,Sipho Malindi. It really saddens me to turn to a social media platform to attempt to get service from a company like yours
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Fedex Express's replyOfficial
24 Jul 2021, 11:16Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Best regards,
Fedex Express's reply24 Jul 2021, 11:16
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Best regards,