EM
Ernest M

1 reviews | Active since Jun 2020

19 Feb 2021, 10:18

Horrible service from FedexSA

My Parcel is currently with their Vaal branch and was given to them yesterday, so today instead of delivering my parcel they have it on their tracking portal that delivery was unsuccesful because i am unavailable! Now what nonsense is this because i have been home the whole month and i did not receive any call from the driver. 7:12am the parcel was debriefed as unsuccesful now what ****ery is this

0
Replies (2)
Fedex Express
Fedex Express's reply19 Feb 2021, 10:36
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue.  A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
EM
Ernest M's update19 Feb 2021, 15:08
Reviewer Update
Hi Melanie

Thank you for the reply. If the courier encounters any issues he must contact me on ***. I am home the whole day